Data Protection Policy

Bed99 Privacy Policy
How We Keep Your Information Safe

Bed99 believes that protecting your personal information is one of our greatest responsibilities. In this Privacy Policy, we clearly set out — what information is collected, why it is collected, and what your rights are.

Last Updated: January 2026 Language: English Version: 2.4

The Core Pillars of Our Privacy Commitment

We manage your information according to six core principles

🔐

Encrypted Protection

All your personal and financial information is protected with 256-bit SSL encryption. Every data packet entering bed99 is encrypted.

🚫

Never Sold to Third Parties

Bed99 never sells your information to advertisers or third parties. Your data is used solely to improve the services we provide.

✏️

Right to Correct Information

You can update or correct the information stored in your profile at any time. We are always ready to assist with correcting any inaccurate details.

🍪

Cookie Management

We use cookies, but you can manage them at any time through your browser settings. Most services will continue to work even if cookies are disabled.

🗑️

Data Deletion Request

Subject to specific legal conditions, you may request the complete deletion of your account and data. We will process such requests as promptly as possible.

📋

Transparent Data Usage

We are clear about what information is collected and why. bed99 has no hidden data collection practices.


1. Introduction & Scope

Bed99 (bunyan's website: bed99.onl) is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy explains how bed99 collects, uses, stores, and protects your personal information.

This Privacy Policy applies to all bed99 services — including website browsing, account registration, gameplay, deposits and withdrawals, and customer support communications. By accessing bed99.onl or using our services, you are considered to have agreed to this Privacy Policy.

We believe transparency is the foundation of trust. This policy is written in plain, straightforward language so every member understands exactly what happens with their information. If you have any questions, our support team is always ready to help.

In Brief: Your information is used solely to provide you with a better service. Not sold, not shared — only to enhance your gaming experience.

2. What Information We Collect

Bed99 only collects information that is genuinely necessary to deliver our services. We do not collect excessive or unnecessary data.

Type of Information Example How It Is Collected
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration & Account Updates
Financial Information Payment methods, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser type Automatic Logging
Gaming History Games played, bet amounts, wins/losses Platform Operations
Communication Records Support chat, email correspondence Customer support usage

Special Category Data: bed99 does not collect any sensitive information related to race, religion, political views, or health.

3. Why This Information Is Collected

Bed99 uses your information for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Account management: For registration, login, and profile maintenance.
  • Identity Verification (KYC): To ensure financial security and prevent misuse.
  • Payment Processing: To ensure deposits and withdrawals are completed securely.
  • Customer support delivery: To resolve your issues quickly.
  • Platform Improvement: To analyze usage patterns and improve your experience.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal obligations: To comply with applicable regulations and regulatory requirements.
  • Marketing Communications: To send you relevant offers and promotions with your consent.

Bed99 does not use your information for any purpose beyond those stated above. If your information ever needs to be used for a new purpose in the future, you will be notified in advance and, where required, your fresh consent will be obtained.

4. Who Your Information Is Shared With

Bed99 does not sell your personal information to third parties. However, limited information may be shared in the specific circumstances described below.

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
  • Technology Service Providers: Contracted partners for hosting, analytics, and security services.
  • Game software providers: Limited information required for game operation.
  • Legal authorities: In cases involving a court order or regulatory requirement.
  • Anti-Fraud Organizations: To prevent money laundering and financial crimes.

All of bed99's third-party partners are bound by strict confidentiality agreements. They may only use your information for the specific purposes assigned to them.

6. Data Security Measures

Bed99 follows industry-leading security standards to protect your information. Our security framework is built across multiple layers.

  • TLS 1.3 / 256-bit SSL encryption across all data transmissions.
  • Passwords are stored using bcrypt hashing — never kept in plain text.
  • Server firewall and DDoS protection are active.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) for identifying suspicious login attempts.
  • 24/7 monitoring and access control at our data centers.

If you believe your account security has been compromised, change your password immediately and notify our support team.

7. Data Retention Period

Bed99 does not retain your information longer than necessary. Retention periods are determined based on the type of data.

Type of Information Retention Period Reason
Account Information Up to 5 years after account closure Legal obligation
Transaction Records 7 years Financial regulations
Gaming logs 3 years Dispute Resolution
Support Contact 2 years Service Quality Improvement
Marketing Information Until consent is withdrawn Personal Preferences
8. Your Data Rights

As a bed99 member, you have several important rights over your own information. These are explained in detail below.

1
Right to Access Information

You may request to know what information we hold about you.

2
Right to Rectification

You may request that incorrect or outdated information be updated.

3
Right to Erasure

You may request deletion of your data once the applicable legal requirements have been met.

4
Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

5
Data Portability

You may request a copy of your information in a standard, portable format.

6
Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise any of the rights above, please contact us: [email protected] — We aim to respond within 30 business days.

9. Minor Protection Policy

Bed99 strictly does not provide services to anyone under 18. Age is verified at registration and confirmed through the KYC process.

If we discover that a minor has created an account, that account will be suspended immediately and all collected data will be deleted. Any balance in the account will be settled in accordance with legal procedures.

If parents suspect their child is using bed99, please contact us immediately. We will resolve the matter promptly.

For parents: We recommend using parental control software to manage minors' access to the internet.

10. Changes to the Privacy Policy

Bed99 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means.

  • A notification will be sent to your registered email.
  • A pop-up notice will be displayed when you log in to bed99.onl.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of bed99 after any changes will be considered acceptance of the updated Privacy Policy. We encourage you to visit this page regularly.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, you may reach out to our dedicated Privacy Team.

  • Email: [email protected]
  • Live Chat: Available 24/7 after logging into the platform
  • Response Time: Usually within 24–48 hours

For answers to common questions, visit our FAQ Page See the page and learn more about Responsible Gaming. Responsible Gaming Read the page.


Your Data Is Secure — Get Started Now

Your privacy is fully protected at bed99. Register today and start your journey on a safe, trusted gaming platform.

18+ only  |  Gamble Responsibly  |  Responsible Gaming Policy

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